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Stone Edge Granite Countertops LLC FAQ


Q: Do we Repair countertops?

A: Yes, Call or Text (801)-678-2832 to consult an expert on countertop repair

Q: What counter materials can be repaired?

A: All of them, even chipped granite or quartz can be repaired.

Q: Do we Reseal/Seal countertops?

A: Yes, Call or Text 8016782832 to set an appointmen

Q: What is our lead time?

A: Our Lead time is about 2 weeks from when we receive a deposit and template the job. Lead times do fluctuate depending on the time of year. Expect longer lead times during the holiday seasons.

Q: Do we disconnect or reconnect plumbing?

We do not unhook or reconnect plumbing. Plumbing should be disconnected before installation. We Make sure we communicate well with our customers and do our best to reduce the time you are without a sink.

Q: Does my counter need a seam?

A: Depending on the size and shape of a kitchen most kitchens do need a seam due to the material limitations. We do our best to make seams as tight as possible and maintain the low of the material by lining up veins and keeping the flow of the material. We do our best to place seams in the best possible locations to reduce visibility.

Q: What kind of Warranty do my countertops have?

A: Some Quartz carries a manufacturer warranty that covers manufacturer defects. Granite does not carry a manufacturer warranty. We warranty our installation and defects due to installation or fabrication. Joints and sink install for up to a year. Damage, intentional or accidental by the customer is not covered.

Q: What's the Difference between quartz and Granite?

A: Granite is a natural material that is cut from quarries, quartz is an artificial material made from natural ingredients to create a durable countertop material.

Stone Edge Granite Countertops LLC FAQ

Q: What is Quartz?

A: Quartz countertops are artificial countertops formed by combining around 90 percent ground quartz Crystal with eight to 10 percent resins, polymers, and pigments. This forms a very hard granite-like surface

Q: Are all Granites the Same?

A: No, some granites are more durable than others some can be more fragile others can be extremely hard. We do our best to consult our customers on the finding the best materials for their kitchen

Q: Is quartz heat resistant?

A: Quartz on average resists heat up to 350 degrees Fahrenheit depending on the brand. Whether it is quartz or granite, it is recommended to use a hot pad and cutting boards to maximize the longevity of your counters and keep them looking amazing.

Q: How can I take care of my Countertops?

A: It is recommended that Granite be sealed on average once per year. Granite is porous and sealing helps with stain resistance. Quartz does not need to be sealed it is non-porous and resists staining. No material is 100% stain resistant keeping your counters clean with soap and water works best and will help keep your counters looking beautiful.

Q: Can you use Quartz outside?

A: due to the resins that bond Quartz, Quartz cannot be used in outdoor settings. Alternative materials are granite, dekton, and porcelain. There are restrictions when it comes to installing countertops outdoors.

Q: Do we have remnants for small bathrooms?

A Yes. Not every job needs a full slab. Come look through our remnant yard and see if we can find a remnant to fit your bathroom vanity

Q: How much overhang can I have on my island before I need support?

A: We recommend support for quartz after 14 inches and after 11 inches for granite or other natural materials.

Q: How Thick is the material?

A: Granite and Quartz come in slabs that are 1 ¼” thick and ¾” thick. We can always do an edge build-up for a thicker look.

Q: How long does the installation take?

A: Depending on the size of the job, bathrooms on average take less than an hour. Full homes can take a full day for installation. kitchens average 2-5 hours for installation. We also recommend a full 24 hours to allow silicone and caulk to fully dry before usage.

Q: What is more expensive Granite or Quartz?

Granite and quartz pricing are on a scale, Granite starting prices are lower than quartz, but some natural stone materials are more expensive than quartz.